PRIVACY POLICY
Guided Excellence, LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By accessing or using our services, you consent to the practices described in this policy.
INFORMATION WE COLLECT
We may collect the following types of information:
- Personal Information: Name, email address, phone number, mailing address, and professional credentials (if applicable).
- Billing Information: Payment details and billing addresses for service transactions.
- Technical Information: IP address, browser type, operating system, and browsing behavior on our website.
- Case Data: Any case-related data, files, and images submitted for the creation of surgical guides.
HOW WE USE YOUR INFORMATION
We use the collected information to:
- Provide, operate, and improve our services.
- Process transactions and manage customer accounts.
- Communicate with you regarding orders, inquiries, or support.
- Ensure compliance with legal and regulatory requirements.
- Enhance website security and prevent fraudulent activities.
SHARING OF INFORMATION
We do not sell, rent, or trade your personal information. However, we may share your data with:
- Service Providers: Third-party vendors assisting in payment processing, IT services, and order fulfillment.
- Legal Compliance: If required by law, such as responding to subpoenas, court orders, or legal processes.
- Business Transfers: In case of a merger, acquisition, or asset sale.
Messaging data: The categories above exclude text messaging originator opt-in data and consent. We do not sell, rent, or share mobile numbers or messaging opt-in data and consent with third parties or affiliates for their marketing or promotional purposes.
SMS MESSAGING PRIVACY
If you opt in to receive text messages from Guided Excellence, we use your mobile number and consent information to operate the messaging program, send marketing and informational messages, provide support, and process opt-out requests.
- Message frequency varies. Message and data rates may apply.
- Reply STOP to cancel or HELP for assistance.
- Your consent to receive marketing messages is not a condition of purchase.
- Mobile information and messaging consent will not be sold or shared with third parties or affiliates for marketing or promotional purposes.
- We may share mobile information with service providers only as necessary to deliver and support the messaging program.
For the complete program rules, review our Messaging Terms & Conditions.
DATA SECURITY
We implement industry-standard security measures to protect your personal data. However, no online transmission or storage system is 100% secure. You acknowledge that you provide information at your own risk.
COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar tracking technologies to:
- Improve user experience and website performance.
- Analyze site traffic and usage patterns.
- Remember user preferences for future visits.
You can manage cookie settings through your browser preferences.
YOUR RIGHTS AND CHOICES
You have the right to:
- Access, correct, or delete your personal information.
- Opt-out of marketing communications.
- Restrict data processing in certain situations.
To exercise these rights, please contact us using the details below.
THIRD-PARTY LINKS
Our website may contain links to third-party sites. We are not responsible for their privacy policies or practices. We encourage you to review their privacy policies before providing any personal data.
COMPLIANCE WITH CALIFORNIA PRIVACY LAWS
As a California-based company, we comply with the California Consumer Privacy Act (CCPA). California residents may request:
- Disclosure of collected personal information.
- Deletion of their personal data.
- Information on third parties with whom data is shared.
To make a CCPA request, please contact us at 626.604.6504.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Effective Date." Continued use of our services after any modifications indicates acceptance of the updated policy.
CONTACT INFORMATION
For any questions regarding this Privacy Policy, please contact us at:
By using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
Guided Excellence, LLC
https://guided4excellence.com/