TERMS AND CONDITIONS

DEFINITIONS

• "Company," "we," "us," or "our" refers to Guided Excellence, LLC, a California-based company.
• "Customer," "you," or "your" refers to any individual or entity utilizing our services.
• "Services" refer to the planning, design, and construction of surgical guides for dental implant procedures.
• "Surgical Guide" refers to the customized device manufactured to assist in dental implant procedures.
• "Master Surgical Guide Agreement" refers to the overarching agreement governing the relationship between Guided Excellence, LLC and the Customer.

USE OF SERVICES

By utilizing our services, the Customer acknowledges and agrees that:

• They are a licensed dental professional qualified to perform the dental implant procedure documented in the case plan.
• They have or will review the case plan and all elements fully related to the case plan and approve the same.
• All files and relevant data provided to Guided Excellence, LLC for the purpose of constructing the surgical guide are accurate and approved.
• They assume full responsibility for both the case plan and the resulting surgical guide(s).
• They agree that Guided Excellence, LLC is not responsible for improperly fitting surgical guides when:
  • The scan appliance used was fabricated by a third party.
  • The model on which the scan appliance was constructed are unavailable.
• The data provided to Guided Excellence, LLC will be accompanied by our Work Authorization, which is subject to the Master Surgical Guide Agreement, including disclaimers of warranties and a limitation of liability.

ORDER AND PAYMENT TERMS

• Customers must provide accurate and complete information when placing an order.
• Payment is due in full upon completion of services unless otherwise agreed upon in writing.
• Prices are subject to change at any time without prior notice.

LIMITATION OF LIABILITY

• Guided Excellence, LLC is not liable for any damages resulting from the use of our surgical guides beyond what is outlined in the Master Surgical Guide Agreement.
• We do not guarantee the performance or outcome of any surgical procedure using our guides.
• Our liability is strictly limited to the cost of the services provided.

WARRANTY DISCLAIMER

• Guided Excellence, LLC provides no warranties, express or implied, regarding the accuracy, effectiveness, or fitness of the surgical guides for any particular procedure.
• All services and products are provided "as is" without any guarantee of success in surgical outcomes.

INDEMNIFICATION

• The Customer agrees to indemnify and hold harmless Guided Excellence, LLC, its employees, and affiliates from any claims, damages, or legal expenses arising from the use of our services.

INTELLECTUAL PROPERTY

• All materials, designs, software, and intellectual property used or created by Guided Excellence, LLC remain our property.
• Customers may not reproduce, modify, or distribute any materials without prior written consent.

GOVERNING LAW AND DISPUTE RESOLUTION

• These Terms and Conditions shall be governed by the laws of the State of California.
• Any disputes shall be resolved through arbitration in California in accordance with the rules of the American Arbitration Association.

AMENDMENTS

• Guided Excellence, LLC reserves the right to modify these Terms and Conditions at any time. Continued use of our services constitutes acceptance of any modifications.

CONTACT INFORMATION

For any questions regarding these Terms and Conditions, please contact us at: